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Phoenix metro

Leak Detection in Phoenix, AZ (Including Slab Leaks)

Water bill jumped, a warm spot on the floor or running-water sounds? Tell us what you've noticed and we'll try to connect you with an independent plumber who finds hidden leaks.

Tell us what’s going on

Referral service · Not a Licensed Contractor

Signs of a hidden leak

See your symptom here? Get matched and a plumber can confirm the cause.

  • A water bill that jumps

    Your usage hasn't changed, but the bill has.

  • A warm spot on the floor

    A hot-water line leaking under the slab warms the floor above it.

  • Running-water sounds, or a moving meter

    With everything off, water is escaping somewhere.

Before you get matched

Treat it as urgent if

  • Water is spreading or coming through a ceiling
  • Water is near outlets or a panel

Have ready

  • When the bill rose, and by how much
  • Where it's warm, damp or musty
  • Whether the meter moves with everything off

Yours or the city's? Leaks in Phoenix

The City of Phoenix handles problems from the street to the water meter. A leak after the meter, in the yard or the house, is yours to fix.

The city's Smart Home Water Guide and your bill's usage history help you spot one.

Official lines

Water Services emergency hotline
602-261-8000When city staff need to turn off your water.
Customer Services (other issues)
602-262-6251Monday to Friday, 8 a.m. to 5 p.m.

Sources (checked October 2026): Contact the Water Services Department · General Service Issues · Outdoor Leaks

If it's a slab leak

The plumber looks at your unit and explains which fits. We don't recommend one or quote prices.

Spot repairFix the pipe where it leaks

What happens

  • Break into the floor at the leak

Good to know

  • Ask what happens to the flooring

Reroute or repipeBypass or replace the line

What happens

  • New lines through walls or attic

Good to know

  • Keeps the floor intact

How plumbers find hidden leaks

The tools a plumber may use, in plain words. They choose the method and explain what they find.

  • Meter and pressure testsClosing valves one at a time shows which pipe is losing water.
  • Acoustic listeningMicrophones pick up escaping water, even through concrete.
  • Thermal imagingAn infrared camera shows a leaking hot line as a warm patch.

Ask before they start

Ask the plumber which test they plan to use, what it shows, and how the result will be shared with you before any repair is quoted.

Leak detection questions

Quick answers before you get matched.

Is this page for pool or irrigation leaks?

This page covers leaks in your home's plumbing: slab, under-floor, wall and supply lines. Pool and irrigation leaks go to specialists, so say which you have on the form.

How can I find out where a water leak is coming from?

Turn off every tap, appliance and sprinkler, then see whether the meter dial or leak indicator still moves. If it does, water is escaping and a plumber can pinpoint where.

Will they have to break up my floor?

Not always. Finding the leak doesn't need digging. Whether the repair opens the floor depends on where the leak is and whether rerouting the line works.

Does homeowner's insurance cover a slab leak?

Policies differ: some cover the water damage but not the pipe repair, or the reverse. Call your insurer before work starts and keep photos and the plumber's report.

Suspect a hidden leak? Get matched.

Tell us what you've noticed, like the bill, a warm floor or a sound. If a participating plumber covers your area, they may call with a quote. You decide.