Phoenix metro
Emergency Plumber in Phoenix, AZ
Water spreading or sewage coming up? Shut off the main valve first, then tell us what's going on and we'll try to connect you with an independent emergency plumber.
What's happening? (optional)
Water spreading or gas smell? Make it safe first and don't wait for a reply. We can't promise a response time.
Water spreading or gas smell? Make it safe first and don't wait for a reply. We can't promise a response time.
Do this right now
These steps limit the damage while you line up a plumber. Pick what's happening above to highlight what applies.
Shut off the water at the main valve
Turn it clockwise until it stops. Stuck? Don't force it; call the city line below.
Turn off the water heater
Switch off its breaker or set the gas control to OFF. Close the cold-water valve.
Keep water away from electricity
Near outlets? Switch that circuit off at the panel, only if you can reach it dry.
Sewage coming up? Stop using water
Don't flush or run any taps or appliances.
Limit the damage while you wait
Move rugs and electronics off wet floors. Photograph the damage for insurance.
Smell gas? Leave now.
Smell gas or hear hissing? Get everyone out now and don't flip switches. From outside, call 911 or your gas utility. Call a plumber only after they say it's safe.
Water spreading?
Get matched with a plumber
Tell us what's happening and we'll try to connect you with an independent local plumber.
Get matchedHave ready: what's happening, whether the water is off, and a mobile number where a plumber can reach you.
Is it an emergency?
If anything on the left is happening, shut off the water and get matched now. Everything on the right can usually wait for a scheduled visit.
Get help now
Damage is spreading or the house isn't safe to use.
Can usually wait
Annoying, but not getting worse by the hour.
In Phoenix: what's the city's, what's yours
The City of Phoenix handles problems from the street to the water meter. Everything after the meter is yours, including the water heater.
Don't shut off the meter yourself. For a main break or sewer overflow, call the city line below.
Official lines
- Water Services emergency hotline
- 602-261-8000All-hours line for main breaks and sewer overflows.
Sources (checked October 2026): Contact the Water Services Department · General Service Issues · Water Services FAQs
Why Valley leaks show up fast
Pipes under the slab
Many Valley homes run water lines under the slab, so a slow leak can surface suddenly as standing water.
Emergency help across the Valley
Mesa, Scottsdale and Gilbert have their own emergency pages. In another city? Choose it in the form.
Emergency questions
Can I get matched at night or on a weekend?
Yes, the form is open any time. If a participating plumber covers your area, they may call or text. Meanwhile, keep the main valve shut.
Does an after-hours emergency visit cost more?
Many plumbers charge differently for evenings, weekends and holidays. We don't set or see prices, so ask for the rate and what it covers first.
Should I call 911 for a plumbing emergency?
Call 911 for a gas smell, an injury or water near live electrical equipment. For a burst pipe or sewage, shut off the water, then get matched.
Should I check a plumber's license during an emergency?
Yes, it takes a minute. Get the plumber's Arizona Registrar of Contractors license number and look it up before work starts. We can't vouch for any plumber.
Burst pipe or backup? Get matched.
Shut off the water first, then tell us what happened. We'll try to connect you with an independent emergency plumber.