Privacy Policy

About this policy

This policy explains what information AZ Plumber Match collects when you use this website (azplumbermatch.com), how we use it, who we share it with and the choices you have.

This site is meant for people in Arizona, in the United States, who are looking for plumbing help. We operate in the United States and store information here.

Information we collect

Information you give us: your first name, phone number, the city or area you select, the service you need and, if you choose, a description of the problem, how soon you need help and your email address.

Information collected automatically: the pages you visit, the page you submitted a form from, the site that referred you, campaign tags in the link you followed, your browser and device type, IP address and similar technical data.

Consent records: when you submit a form, we and our vendors keep a record of the consent you gave, including the consent text shown, the time and the page.

How we use your information

To handle your plumbing request: trying to match it with a participating plumber or partner network that covers your area, and sending it to them if one does.

To run the service: confirming that referrals took place, settling billing with participating businesses, preventing fraud and abuse, keeping records of consent, and meeting legal obligations.

To improve the site: understanding which pages are useful and fixing problems. We do not use your phone number for marketing unrelated to your plumbing request.

Who we share it with

Participating plumbing professionals and partner networks: we share your request details and contact information with the plumber or partner network that receives your request, so they can contact you about it. Partner networks may pass your request to a plumbing professional who works with them. These businesses may pay us for referrals, and they handle your information under their own privacy policies.

Service providers: companies that host the site, store data, verify consent and measure site use, acting on our behalf.

Legal and safety reasons: when required by law, to respond to legal process, or to protect the rights and safety of people or of the service.

Business transfers: if the business behind this site is sold or merged, information may transfer to the new owner under this policy.

TrustedForm and Jornaya certificates

Pages with a request form use a consent-verification service, such as ActiveProspect TrustedForm or Jornaya LeadiD. These services record how you interacted with the form, including the page, the consent language shown, the time and the fields completed, and create a certificate tied to your submission.

We store the certificate with your request and may share it with the plumber or partner network that receives your request, to show that you asked to be contacted. The verification provider handles that data under its own privacy policy.

Cookies and analytics

We use cookies and similar technologies to keep the site working, to remember the page and campaign that brought you here, and to measure how the site is used with analytics tools. Analytics providers may collect information about your visit under their own policies.

You can block or delete cookies in your browser settings. Some parts of the site, such as the request form, may not work correctly without them.

Your choices and opting out

Texts: reply STOP to any text message to stop receiving texts about your request.

Calls: tell the caller you want to be placed on their do-not-call list. You can also contact us using the details on our About page and we will forward your opt-out to the businesses we shared your request with.

Giving consent is not a condition of buying anything. You can always call a plumber directly instead of using this site.

Depending on where you live, you may have rights to ask what personal information we hold about you, to correct it or to have it deleted. Contact us using the details on our About page to make a request, and we will respond as the law requires.

How long we keep information

We keep request details for as long as we need them to handle your request, settle billing with participating businesses and resolve disputes. We keep consent records for as long as needed to show that contact was permitted, and longer where the law requires. When information is no longer needed, we delete it or make it anonymous.

Security

We use reasonable technical and organizational measures to protect information. No method of sending or storing data is completely secure, so we cannot promise absolute security.

Children

This site is not meant for anyone under 18, and we do not knowingly collect information from children.

Changes and contact

We may update this policy. The date at the top of the page shows when it last changed.

Questions about this policy or your information? Contact us using the details on our About page.