A calm residential lake in the Val Vista Lakes community in Gilbert, Arizona, with palm trees and homes along the far shore under a clear sky.

Southeast Valley · Maricopa County

Emergency Plumber in Gilbert, AZ

Burst line, flooded laundry room or sewer backup in Gilbert? Make it safe, then tell us what's going on and we'll try to match you with an independent emergency plumber.

What's happening? (optional)

Water spreading or gas smell? Make it safe first and don't wait for a reply. We can't promise a response time.

Tell us what’s going on

Referral service · Not a Licensed Contractor

Water spreading or gas smell? Make it safe first and don't wait for a reply. We can't promise a response time.

First, make it safe

  1. Shut off the main water valve. Turn it clockwise until it stops.

  2. Switch off the water heater. Use its breaker, or turn a gas heater's control to OFF.

  3. Keep water away from electricity. Can't reach the panel dry? Stay out of that room.

  4. Sewage coming up? Stop using all water. Don't flush or run taps.

  5. Smell gas? Leave the house, then call 911 or your gas utility from outside.

Full step-by-step list

Gilbert emergencies: which line, when

Gilbert runs its own water utility and a Wastewater Division for sewer blockages and overflows. Fridays and after hours, the town sends water and sewer emergencies to police dispatch.

Smell gas? Leave first and call 9-1-1. The town lists Southwest Gas as the gas provider.

Official lines

Gilbert Public Works customer service
480-503-6400Monday through Thursday, 7am to 6pm.
Non-emergency police dispatch (Fridays and after hours)
480-503-6500A wastewater representative responds.
Southwest Gas (listed by the town)
877-860-6020

Sources (checked October 2026): Town of Gilbert: Wastewater Division · Town of Gilbert: Utilities

What to tell us

Tell us whether it's clean water or sewage, where it shows, and whether the main is closed.

Phoenix emergency plumber guide

Gilbert emergency questions

Who handles a sewer overflow on a Friday night?

Call the non-emergency dispatch line listed above; the town says a wastewater representative will be dispatched. Getting matched is separate: it's for finding a plumber.

Is Gilbert's police dispatch number for 911 emergencies?

No. It's the non-emergency dispatch line the town lists for after-hours water and sewer problems. For fire, injury or a gas smell, leave and call 9-1-1.

What if no one replies after I get matched?

A reply depends on whether a participating plumber covers your area. Meanwhile, call the town line above for the town's side, and call a plumber directly for yours.

Water emergency in Gilbert? Get matched.

Shut off the water first, then tell us what happened. We'll try to connect you with an independent emergency plumber.